Running a successful corporate catering Los Angeles business is about more than rental inventory and wonderful food. It requires organization and management skills. You should also be prepared for the unexpected. The tips illustrated below can elevate your business so that you look professional to your customers and improve your profit margins.
Cook quality food
Most caterers start a business because they have a passion for culinary arts. However, they only make what they are familiar with. It is important to explore different options if your customers want something new. If you are not comfortable serving the food they have requested, try offering an alternative instead of just telling them that you don’t serve what they have requested.
Ensure great customer service
If you want any business to prosper, you should invest in high-quality customer service. If you run a catering company, you should know that your customers want to enjoy your services. Make sure you call clients a week before their event to confirm and review the details. If anything has changed, you need to know prior to the event. Pick their phone calls when they call and respond to their emails in a timely manner.
Utilize your ability to organize events
Being able to stay organized is not only going to affect the dining experience but it will also influence the atmosphere of the event. Forgetting to pack the dishes could be disastrous but having a rushed or disorganized team will make your guests uncomfortable and impatient and you will look unprofessional. You should have a system in place to track your revenue information, pack lists, menus, timelines and hiring.
Keep attire professional
You can make your corporate catering Los Angeles business look professional by ensuring your employees wear matching clothes. Their uniform should also be clean and comfortable for the employees.